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Showing posts with label
#CustomerExperience #Psychology #Design #Retail #CustomerJourney #EmotionalArc #Consistency #HighArousalEmotions #CustomerLoyalty
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Showing posts with label
#CustomerExperience #Psychology #Design #Retail #CustomerJourney #EmotionalArc #Consistency #HighArousalEmotions #CustomerLoyalty
.
Show all posts
Thursday, September 14, 2023
Designing a Customer Experience Journey Rooted in Psychology
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Sometimes you walk into a store or click through a website and something just feels right. You're not just shopping; you're on a jou...
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